MSA Supported Living

A place where you feel at home and heard.

Helping adults in Keighley live with independence, dignity and personal choice through support shaped around their lives.

Care Quality Commission — inspected and rated GoodCare Quality CommissionRated GoodReport published 20 July 2026Read the report

Who we are

A brief introduction to MSA.

A short overview of who we are and what we do — the support we provide and how we help people live more independently.

Upcoming developments

Modern, purpose-designed homes supporting independence and community life.

Coming soonProject 2: stone-built flats above a Londis store and Post Office

Project 2

Modern, self-contained accommodation combining personal privacy with a welcoming communal lounge and easy everyday access.

  • Private self-contained flats
  • Shared communal lounge with TV & games
  • On-site Londis & Post Office
  • Tailored person-centred support
  • Calm, secure and structured living
Enquire about Project 2
Coming soonProject 3: a terrace of five modern stone-built houses

Project 3

Five modern, house-based homes creating a welcoming, homely atmosphere with dedicated support and private outdoor spaces.

  • Five modern house-based homes
  • Private bedrooms
  • Ground-floor accessibility with wet room & WC
  • Separate large communal lounges for residents & private gardens
  • Dedicated on-site staff facilities
Enquire about Project 3
An adult and support worker enjoying a local West Yorkshire park

Our approach and services

Support shaped around your life.

Practical, personalised help in your own home — present when it is needed and stepping back when it is not, so each person can live with choice, dignity and independence at their own pace.

  • Choices and goals guide each support plan
  • Local relationships help people feel part of their community
  • Families and professionals are welcomed into clear conversations

Personal care

Respectful assistance with bathing, dressing and grooming, shaped around personal preferences.

Meals and nutrition

Support with planning and preparing nutritious meals that suit individual routines and tastes.

Medication support

Reliable help with managing medication, including ordering and maintaining supplies.

Transport and activities

Practical support to travel safely, attend appointments and take part in meaningful activities.

A well-kept home

Help with everyday household tasks, including cleaning, laundry and keeping a comfortable space.

Companionship

Skilled, compassionate staff offering encouragement, emotional support and a familiar presence.

What guides us

Our vision, mission and values.

These are the principles behind every support plan, every conversation and every decision at MSA.

Our vision

To empower people to live independently, achieve their goals and be valued members of their community.

Our mission

To provide safe, person-centred, high-quality support that promotes choice, dignity, wellbeing and independence.

Our values

Kindness

We treat everyone with warmth, empathy and consideration.

Compassion

We care deeply and are always mindful of the individual needs of others.

Respect

We value every individual and treat everyone with dignity and respect.

Choice and control

We promote independence and support people to make their own choices.

Independence

We encourage and empower people to live as independently as possible.

Honesty

We are open, transparent and truthful in all that we do.

Inclusion

We celebrate diversity and create a welcoming and inclusive environment for all.

Empowerment

We support people to build confidence, develop skills and achieve their goals.

We are committed to making a positive difference in the lives of the people we support and in the communities we are part of.

Join the team

Bring compassion, curiosity and care to work.

MSA welcomes enquiries from people interested in support worker, team leader and management opportunities. If you are committed to helping people with diverse and complex needs live more empowered lives, the team would like to hear from you.

Email careers

Take the next step

Let’s talk about what good support looks like for you.

Email or call the team and we will come back to you, or come and see us — there is no obligation at any stage.

Contact us directly

Email us directly

info@msasupportedliving.co.uk

Click the button below and your email app will open with our address ready to go. It helps if you include:

  • Your name and phone number
  • Who the support is for
  • A short note about what you need
Write an email

Alternatively, call us to discuss on the phone:

01535 329056

How to find us

MSA Supported Living, 290 Bradford Road, Riddlesden, Keighley, West Yorkshire BD21 4EB

On Bradford Road in Riddlesden, on the edge of Keighley. Come and say hello.

Get directions
Privacy and cookies

MSA Supported Living Ltd uses information supplied through enquiries or job applications to respond, provide service information, process recruitment enquiries and maintain necessary records.

Information is protected with secure systems and restricted staff access, retained only as long as needed, and is not sold or shared for marketing. The website uses essential cookies only, not advertising or tracking cookies.

To ask about your UK GDPR rights, email info@msasupportedliving.co.uk. Privacy and cookie information was last updated October 2025.

Whistleblowing and reporting

Concerns about care or integrity within the organisation can be reported confidentially. Reports are taken seriously, acknowledged in line with MSA policies and investigated fairly.

whistleblowing@msasupportedliving.co.uk